Terms and Conditions

TERMS AND CONDITIONS OF USE OF https://spiceandteamarket.com/ (HEREINAFTER THE “SITE”) PREAMBLE

These terms and conditions (hereinafter, the “Terms”) govern the use of the services offered by SPICEANDTEAMARKET (hereinafter, the “Company”) through its online platform https://spiceandteamarket.com/ (referred to as, together, the “Site”). Any individual who wishes to make use of the Site and the services provided (the “User”) must comply with these Terms and other applicable policies.

ACCEPTABLE WAIVER

Every User who accesses or uses https://spiceandteamarket.com/ and its services compulsorily accepts these Terms, which are binding. If you do not agree with them, the User must refrain from using the Site and the services offered. Before registering as a User on https://spiceandteamarket.com/, the person is urged to read, understand and accept all the conditions set forth in these Terms, as well as in the Privacy Policy and other linked documents.

LEGAL PROVISIONS FIRST. ADHESION TO THE STANDARDS

In order to provide a safe and pleasant environment, we have established rules and terms that define the responsibilities and rights of https://spiceandteamarket.com/ and our Users. When a User visits https://spiceandteamarket.com/, they agree to comply with the guidelines, rights and limitations set forth in these Terms. We reserve the right to modify this document at the time and under the circumstances we deem appropriate, with changes effective upon publication.

SECOND. REGISTRATION, ACCOUNTS AND SECURITY

The information provided by Users will be kept confidential and will not be shared with third parties unrelated to the transaction, except with the express consent of the User or when required by law. Access to certain areas of https://spiceandteamarket.com/ may require Users to create an account and set a password. The User is responsible for maintaining the security of his/her login information and notifying https://spiceandteamarket.com/ of any unauthorized use of his/her account. The data entered must be accurate and true; Otherwise, we reserve the right to delete the account and prohibit future registrations by the person associated with that information.

THIRD. PAYMENT OPTIONS

We accept payments through our portal through PayPal or Stripe, using Visa, MasterCard or American Express credit cards, debit cards from most Mexican and international banks.

QUARTER. PAYMENT AND PRODUCT POLICIES

The company reserves the right to request official documents from customers as part of the online purchasing process. The assignment of an order number on the company’s website does not guarantee acceptance of the transaction. If problems arise with the User’s order, they will be informed by email or telephone. Communications related to purchase, shipping and other aspects will be made by email or sales@spiceandteamarket.com

FIFTH. PRODUCT AVAILABILITY AND STOCK

If the offe red delivery time is not satisfactory to the User, the User may request cancellation of the order. All products offered are subject to availability. The existence of products on https://spiceandteamarket.com/ is limited; therefore, delivery time may vary depending on availability, and the Company reserves the right to cancel orders in case of stock out.

SIXTH. PRICES

Prices published on https://spiceandteamarket.com/ are subject to change without notice. If a clearly incorrect price is found, the User is advised to contact us to obtain the correct price.

SEVENTH. PRODUCT DESCRIPTION

Product specifications and features may change without prior notice. The images are illustrative and may not correspond exactly to the products.

EIGHTH. PRODUCT SHIPPING

Delivery begins 48 hours after payment confirmation. We use parcel services to send the products to the User’s home. Delivery times vary depending on the service and location for delivery.

NINTH. PACKING

Packaging of products is free, except for bulky products.

TENTH.- CANCELLATIONS

Cancellation of an order is possible before the company confirms shipment. In case of cancellation, the refund process will begin.

ELEVENTH. DATA PROTECTION

The privacy of the data provided by the User is protected in accordance with our Privacy Policy, available at https://spiceandteamarket.com/aviso-de-privacidad/

TWELFTH. PRODUCT WARRANTY

At the company we guarantee the quality of all our products. If the User is not completely e satisfied, we offer replacement or refund

THIRTEENTH. BILLING

To receive an invoice for their purchases, the User must provide the necessary information within the current month, at least 5 days in advance of the end of the current calendar month.

FOURTEENTH. RETURN POLICY

Users can request exchanges or refunds within the first 3 days of receiving their order if the products do not meet the indicated conditions.

FIFTEENTH. LAW AND JURISDICTION

For the interpretation and compliance of these Terms, the parties submit to the jurisdiction of the courts of Mexico City, waiving any other jurisdiction.

SIXTEENTH. NOTIFICATIONS

The company address is Av. Rafael E. Melgar no 149, Centro, 77600 San Miguel de Cozumel, Q.R. Mexico Notifications will be considered valid if they are sent to the company and will be considered received five business days after they are sent.