Privacy Notice
In order to ensure the privacy and right to informational self-determination of individuals, in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter, the “Law”), it is reported that “Spice and Tea Market,” located at Av. Rafael E. Melgar No. 149, Centro, 77600 San Miguel de Cozumel, Q.R. Mexico, Mexico, is responsible for the lawful, controlled, and transparent processing of your personal data.
By providing your personal data to “Spice and Tea Market,” unless you express otherwise, you give your implicit consent to the processing of such data in accordance with the terms set forth in this privacy notice.
Your personal data may be processed without your consent in the following cases: (i) when required by law; (ii) when the data is publicly accessible; (iii) when the data has undergone a prior anonymization process; (iv) to fulfill obligations arising from a contractual relationship; (v) in emergency situations that may endanger a person or their property; or (vi) by order of a competent authority.
In compliance with the Law, we make available this privacy notice, which will be available at all times on our website: https://spiceandteamarket.com/
PERSONAL DATA
At Spice and Tea Market, we collect personal data from our customers, which may include: full name, gender, nationality, contact numbers, address, marital status, occupation, email, age, place and date of birth, Federal Tax Registry, Unique Population Registry Code, Advanced Electronic Signature, bank accounts, and other data necessary for our services.
This data can be obtained directly from you, either in person or through electronic, optical, auditory, visual, or other technologies, or from third parties and sources permitted by law, or generated in relation to the services requested or contracted with Spice and Tea Market.
Spice and Tea Market has administrative, technical, and physical security measures to protect the privacy and confidentiality of your personal data and comply with the data protection principles of the Law.
Purpose of Personal Data Processing
The processing of personal data collected by Spice and Tea Market will be necessary, appropriate, and relevant for:
(i) Carrying out activities and providing services in accordance with applicable laws and customer requests.
(ii) Complying with legal provisions and contractual obligations.
(iii) Informing about new products or services, as well as changes to them.
(iv) Promoting our products and services.
(v) Evaluating the quality of our services, including surveys and statistical analysis.
(vi) Addressing requirements of competent authorities.
(vii) Resolving complaints or claims.
(viii) Carrying out activities complementary to the above without the need to obtain your consent again.
Transfer of Personal Data
Spice and Tea Market may transfer certain personal data of our customers to third parties when necessary to fulfill the purposes of this privacy notice. We commit to ensuring compliance with the principles of personal data protection established in the Law and taking measures to ensure that this notice is respected.
Transfers may be made to our subsidiaries, affiliates, authorities, self-regulatory bodies, and third-party service providers necessary for our operations and the fulfillment of the purposes of this privacy notice.
Exercise of ARCO Rights
In accordance with the Law, you have the right to access, rectify, cancel, or oppose the processing of your personal data at any time. To exercise these rights, please send a request to our User Care Unit via email at ventas@spiceandteamarket.com.
Your request must include:
(i) Your name and address or means of communication.
(ii) Documents proving your identity or that of your legal representative.
(iii) A clear description of the personal data and the requested modifications (in case of rectification).
(iv) Any other document facilitating the location of your personal data.
Limitation of Use and Disclosure of Personal Data
You have the right to limit the use or disclosure of your personal data and to stop receiving promotional messages or advertising. To exercise this right, please send a request to our User Care Unit in accordance with the requirements mentioned above.
Revocation of Consent
You have the right to revoke the consent granted to Spice and Tea Market for the processing of your personal data, with no retroactive effects. To do so, follow the same request process mentioned above.
Modifications to the Privacy Notice
Spice and Tea Market reserves the right to modify this privacy notice at any time due to legislative changes, internal policies, new requirements, or market practices. Modifications will be deemed accepted if no objection is expressed within 3 days of their publication.
Complaints and Reports
If you believe that your data privacy rights have been violated, you may file a complaint with the National Institute for Transparency, Access to Information, and Personal Data Protection (INAI). For more information, visit the website www.inai.org.mx.
In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties:
(a) I acknowledge having read and understood the Privacy Notice of Spice and Tea Market.
(b) I expressly authorize Spice and Tea Market to collect, process, and transfer my personal data as established in the Privacy Notice, subject to subsequent modifications.